COMMITTED TO ENSURING YOUR PRIVACY IS PROTECTED

Our Privacy Policy

Trade Canvas Print Limited is a company registered in England and Wales with the company number 08000673. We are committed to ensuring that your privacy is protected when personal information about you is provided to us.

Please read this Privacy Policy carefully. It explains:
– the types of personal information which we hold
– the purposes for which we hold personal information
– how we use the personal information which we hold
– for how long we hold personal information
– the procedures we have in place to protect your privacy

By using this website, you are accepting the terms of this Privacy Policy. If you do not agree to this Privacy Policy you should cease using this website immediately. If we change our privacy policy, we will post the new Privacy Policy on this website. This Privacy Policy was last updated on 15th May 2018.

What Personal Information Do We Hold?

We hold the following information:
– digital photographic images which you voluntarily provide to us
– information which you voluntarily provide to us, via this website or otherwise (for example, your name, postal address, e-mail address, telephone numbers)
– information about products and services ordered including previous orders
– information about your use of this website

What Purposes Do We Hold & Use Personal Information?

We hold and use photographic images and provide access to such images to the photographer who, or photography business which, took the relevant photographic image. This permits us to process new and repeat orders. The photographer who, or photography business which, took the relevant photographic image are likely to provide access to such photographic images to his, her or its relevant customer. We however, only process and store photographic images when instructed by the photographer who, or photography business which, took that photographic image. 
We hold and use information which you provide to us for our own administrative, sales, marketing and product development purposes. Depending on the information which you have provided to us, we may contact you by letter, e-mail, telephone or SMS. If you would rather not be contacted by us, please let us know at the address noted below.

We use information obtained by us through users visiting this website for our own administrative, sales, marketing and product development purposes and to personalise this website for each user. 
Unless we have your prior consent, we shall not sell, rent, trade or share any personal information which we hold except that:
– we may, as noted above, provide access to photographic images to the photographer or photography business which took the relevant photographic image
– we may disclose information which is held by us where required to do so by law or in connection with legal proceedings
– we transmit credit/debit card information to the appropriate credit card company when we process payment for sales
– we may disclose personal information to our legal, accounting, marketing or other professional advisers, our website hosts and our couriers, postal or transport providers (names and addresses & phone number only)

Should we wish to use your personal information for a purpose not permitted under this Privacy Policy, we will contact you to seek your consent.

How Long Do We Hold Personal Information

We will not hold on to any personal information for any longer than is reasonably necessary noted above.

What Procedures Do We Use To Protect Your Privacy?

We undertake to process the personal information which we collect in accordance with the applicable laws on data protection in force in the UK from time to time. 
We have strict security procedures covering the storage and disclosure of your information (although we do not warrant that this is the case) in order to prevent unauthorised access. This means that we may ask for proof of identity before disclosing personal information to you.

We hold computerised and electronic personal information on computers held at the address noted below. This website may contain links to other websites including those of photographers and photographic businesses. Equally, other websites may provide links to this website including those of photographers and photographic businesses. Please be aware that we are not responsible for the privacy practices of such other websites. We encourage you to read the privacy policies, if any, of each and every website which you use. 
Please note that the Internet is not a secure medium. When submitting personal information to us using the Internet, your details may not be secure from access by third parties.

The submission of personal information to us using the Internet is therefore made at your own risk. You are entitled in law to receive a copy of personal information or data about you which is held by us on payment of £10 (or such other sum as may be prescribed by law from time to time). We will also, on written request from you, amend any personal information which we hold about you. Where we amend the personal information which we hold about you, this will not be held for any longer than is necessary (as noted above).

Our Contact Details

Email:
studio@tradecanvasprint.co.uk

Address:
Trade Canvas Print Ltd
The Hall
Ryelands Lane
Kilgetty
SA68 0UY

Phone:
07415 939239

Please note if you are under 18 years old you must provide us with the name and address of your parent/guardian. We will let him or her know that you are providing us with personal information and obtain any necessary consent from him or her.

Direct Marketing

We operate a policy of 100% opt-in marketing. The contact details you provide (such as your telephone number, postal address and email address) may be used by us to send you information about products and services. Your contact details will only be used in this way if you have previously indicated your consent to receiving such messages. 
You may unsubscribe from receiving such messages from us at any time by clicking on a link on the footer of our email communications.

Cookies

This website makes use of “cookies”. Cookies are data that a website transfers to a user’s hard drive for record-keeping purposes. Cookies (which are industry standard and are used by most websites) including those operated by us, can facilitate a user’s on going access to and use of a site. They allow us to customise this website to your needs and process your orders. If you do not want information collected through the use of cookies, most web browsers allow you to easily deny or accept the cookie feature. You should refer to the documentation for your particular web browser for instructions as to how to prevent websites using cookies on your computer. However, you should note that cookies may be necessary to provide you with some features of this website.

Governing Law

This privacy policy is governed by the laws of the United Kingdom and you hereby agree that the courts shall have exclusive jurisdiction in respect of any matter or dispute between us concerning this privacy policy.